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Privacy Policy
Privacy Policy
Effective Date: September 18, 2026
Hebei Hengying Special Lifting Equipment Manufacturing Co., Ltd ("Hengying", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website at https://www.hengyinghoist.com (the "Website"), submit product inquiries, request quotations, or otherwise communicate with us.
Our Website provides information about explosion-proof electric hoists and industrial lifting equipment.
We process personal information in accordance with applicable data protection laws.
1. Information We Collect
We may collect personal information that you voluntarily provide or that is generated when you access our Website.
1.1 Information You Provide
When you contact us, submit an inquiry, or request a quotation, we may collect:
Full name
Company name
Email address
Telephone number
Country or region
Product requirements and technical specifications
Inquiry details and other information you voluntarily provide
We use this information primarily to respond to inquiries and communicate with customers regarding our products and services.
1.2 Automatically Collected Information
When you access our Website, our web servers and technical infrastructure may process certain information, including:
IP address
Browser type and version
Device type and operating system
Date and time of access
Requested pages and URLs
Referring website information
Technical information necessary for website operation and security
The information collected depends on the configuration of our Website and hosting services.
2. How We Use Your Personal Information
We may process personal information for the following purposes:
Responding to customer inquiries and quotation requests
Providing information about explosion-proof electric hoists and other lifting equipment
Communicating regarding product specifications and technical requirements
Processing and managing business communications
Operating and maintaining our Website
Protecting our Website and systems against unauthorized access and security threats
Complying with applicable laws and regulations
Establishing, exercising, or defending legal claims where necessary
We will not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted by applicable law.
3. Legal Basis for Processing Personal Information
Where the General Data Protection Regulation (GDPR) applies, we process personal information based on the following legal grounds, as appropriate:
Consent: Where you have provided valid consent for a specific processing activity.
Contractual Necessity: Where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.
Legitimate Interests: Where processing is necessary for legitimate business interests, such as responding to business inquiries, maintaining website security, and managing business communications, provided that such interests are not overridden by your rights and freedoms.
Legal Obligations: Where processing is necessary to comply with applicable legal requirements.
The applicable legal basis depends on the specific processing activity and circumstances.
4. Cookies and Similar Technologies
Our Website uses a cookie consent mechanism that allows visitors to manage their cookie preferences.
Cookies are small text files that may be stored on your device when you visit a website.
Depending on the Website's configuration, cookies may be used for essential website functionality, security, and remembering user preferences.
Where non-essential cookies are used and consent is required by applicable law, we will request your consent before activating them.
You may also manage or ｄｅｌｅｔｅ cookies through your browser settings.
Disabling certain cookies may affect the functionality of some Website features.
We encourage you to review your cookie preferences whenever you visit our Website.
5. Analytics and Advertising
At the effective date of this Privacy Policy, we do not use Google Analytics 4 (GA4) or run Google Ads advertising campaigns.
Accordingly, we do not describe Google Analytics or Google Ads as active data-processing services on our Website.
If we introduce analytics services, advertising technologies, or additional tracking tools in the future, we will review and update this Privacy Policy and implement any consent mechanisms required by applicable law.
Other technical services, including hosting infrastructure and essential website functions, may process information as described elsewhere in this Privacy Policy.
6. Sharing and Disclosure of Personal Information
We do not disclose personal information to third parties except where necessary for the purposes described in this Privacy Policy or where required by applicable law.
Depending on our business operations, personal information may be disclosed to:
Website hosting and technical service providers
Email and communication service providers
Business service providers involved in fulfilling customer requests
Competent authorities where disclosure is legally required
Where service providers process personal information on our behalf, we take appropriate steps to ensure that such processing is subject to applicable confidentiality and data protection requirements.
We do not sell personal information in exchange for monetary payment.
7. International Data Transfers
Our company is located in China and may receive personal information from visitors and customers located in other countries.
When you submit an inquiry or communicate with us, your information may be transferred to and processed in China.
Where international transfers are subject to applicable data protection requirements, we will take appropriate steps to ensure that such transfers are conducted lawfully.
Where required, appropriate safeguards will be implemented before transferring personal information internationally.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected.
Retention periods may depend on:
The nature of the information
The purpose of the processing
The duration of our business relationship
Applicable legal and regulatory requirements
The need to establish, exercise, or defend legal claims
When personal information is no longer required, we will ｄｅｌｅｔｅ or anonymize it as appropriate, unless further retention is required or permitted by applicable law.
9. Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information.
These rights may include:
The right to request access to your personal information
The right to request correction of inaccurate or incomplete information
The right to request deletion of personal information
The right to request restriction of certain processing activities
The right to object to certain processing activities
The right to request data portability, where applicable
The right to withdraw consent at any time where processing is based on consent
The right to lodge a complaint with a competent data protection authority
If you wish to exercise any applicable privacy rights, please contact us using the information provided in Section 14.
We will review and respond to valid requests within the time limits required by applicable law.
10. Data Security
We recognize the importance of protecting personal information.
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, accidental loss, misuse, alteration, and unauthorized disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
We encourage visitors to avoid submitting unnecessary sensitive personal information through our Website.
11. Third-Party Websites
Our Website may contain links to third-party websites.
These websites operate independently and may have their own privacy policies and data processing practices.
We are not responsible for the privacy practices or content of third-party websites.
We recommend reviewing their privacy policies before providing personal information.
12. Children's Privacy
Our Website is intended for business customers and individuals seeking information about industrial lifting equipment.
It is not directed toward children.
We do not knowingly solicit personal information from children.
If we become aware that we have collected personal information from a child in violation of applicable law, we will take appropriate steps to ｄｅｌｅｔｅ that information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, Website functionality, data processing practices, or applicable legal requirements.
Any updated version will be published on this page with a revised effective date.
Where required by applicable law, we will provide additional notice or obtain consent before implementing material changes.
We encourage visitors to review this Privacy Policy periodically.
14. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us.
Company Name:
Hebei Hengying Special Lifting Equipment Manufacturing Co., Ltd
Website:
https://www.hengyinghoist.com
Email:
Address:
Donglv Industrial Zone, Qingyuan County, Baoding, Hebei, China
We will review privacy-related inquiries and respond in accordance with applicable data protection laws.
